# SnagR Support

## SnagR Support

- [SnagR Support](https://kb.snagr.co.uk/en/index.md): Guides and answers for the SnagR app and website.

## Getting Started

### What is your role?

- [Subcontractor](https://kb.snagr.co.uk/en/getting-started/what-is-your-role/subcontractor.md)
- [Main Contractor](https://kb.snagr.co.uk/en/getting-started/what-is-your-role/main-contractor.md)
- [Developer](https://kb.snagr.co.uk/en/getting-started/what-is-your-role/developer.md)
- [Manufacturer](https://kb.snagr.co.uk/en/getting-started/what-is-your-role/manufacturer.md)

### Starter Guide: How do I take issues?

- [Starter Guide: How do I take issues?](https://kb.snagr.co.uk/en/getting-started/starter-guide-how-do-i-take-issues/index.md)

### Starter Guide: How to submit forms?

- [Starter Guide: How to submit forms?](https://kb.snagr.co.uk/en/getting-started/starter-guide-how-to-submit-forms/index.md)

## Issues

### Add Issues

- [How to add an issue?](https://kb.snagr.co.uk/en/issues/add-issues/how-to-add-an-issue.md)
- [Can I add multiple issues on the same spot?](https://kb.snagr.co.uk/en/issues/add-issues/how-to-add-multiple-issues-on-the-same-spot.md)
- [Can I add more photos to an issue?](https://kb.snagr.co.uk/en/issues/add-issues/can-i-add-more-photos-to-an-issue.md)
- [Can I "copy and paste" an issue?](https://kb.snagr.co.uk/en/issues/add-issues/can-i-copy-and-paste-an-issue.md)
- [What is "Add Future Issue"?](https://kb.snagr.co.uk/en/issues/add-issues/what-is-add-future-issue.md)
- [Can I define photo size?](https://kb.snagr.co.uk/en/issues/add-issues/can-i-define-photo-size.md)
- [Can I save commonly used issue descriptions?](https://kb.snagr.co.uk/en/issues/add-issues/add-the-previous-issue.md)

### Update Issues

- [How to update / close issues?](https://kb.snagr.co.uk/en/issues/update-issues/how-to-update-issues.md)
- [The issue pins have different colours. What do they mean?](https://kb.snagr.co.uk/en/issues/update-issues/what-do-the-pin-colours-represent.md)
- [Can I send a notification regarding an issue or update?](https://kb.snagr.co.uk/en/issues/update-issues/how-do-i-send-a-notification-regarding-an-issue.md)

### Find Issues

- [How do I search for issues?](https://kb.snagr.co.uk/en/issues/find-issues/how-do-i-search-issues-on-device.md)
- [Where do I see issue notifications?](https://kb.snagr.co.uk/en/issues/find-issues/where-do-i-see-issue-notifications.md)
- [How to view issue history?](https://kb.snagr.co.uk/en/issues/find-issues/how-to-view-issue-history.md)
- [Can I filter issues on drawings?](https://kb.snagr.co.uk/en/issues/find-issues/filtering-issues-on-device.md)

### Edit Issues

- [Can I edit issues?](https://kb.snagr.co.uk/en/issues/edit-issues/can-i-edit-issues.md)
- [Can I batch edit issues?](https://kb.snagr.co.uk/en/issues/edit-issues/how-to-batch-edit-issues.md)
- [Can I delete issues?](https://kb.snagr.co.uk/en/issues/edit-issues/can-i-delete-issues.md)
- [Can I move an issue pin?](https://kb.snagr.co.uk/en/issues/edit-issues/can-i-move-an-issue-pin.md)
- [Issue pins overlap on each other. It's difficult to click on them. How can this be fixed?](https://kb.snagr.co.uk/en/issues/edit-issues/how-to-organise-issue-pins-that-overlap-on-each-other.md)
- [How to break items out from a plot with multiple issues?](https://kb.snagr.co.uk/en/issues/edit-issues/how-to-break-items-out-from-a-plot-with-multiple-issues.md)

### Report and Analytics

- [How to generate an issue report?](https://kb.snagr.co.uk/en/issues/report-and-analytics/how-to-generate-an-issue-report.md)
- [Can issue reports be generated automatically?](https://kb.snagr.co.uk/en/issues/report-and-analytics/can-issue-reports-be-generated-automatically.md)
- [How to generate issue report for subcontractors only?](https://kb.snagr.co.uk/en/issues/report-and-analytics/how-to-generate-issue-report-for-subcontractors-only.md)
- [Can I have a report with the first and last photo only?](https://kb.snagr.co.uk/en/issues/report-and-analytics/can-i-have-a-report-with-the-first-and-last-photo-only.md)
- [How to get a summary statistics of our issue records?](https://kb.snagr.co.uk/en/issues/report-and-analytics/how-to-get-a-summary-statistics-of-our-issue-records.md)
- [How do I view issue analytics?](https://kb.snagr.co.uk/en/issues/report-and-analytics/how-do-i-view-analytics.md)
- [Project Summary: What are the figures in red colour?](https://kb.snagr.co.uk/en/issues/report-and-analytics/project-summary-what-are-the-figures-in-red-colour.md)

## Forms

### Submit Forms

- [How to complete forms on device?](https://kb.snagr.co.uk/en/forms/submit-forms/how-to-complete-forms-on-device.md)
- [How to complete forms on website?](https://kb.snagr.co.uk/en/forms/submit-forms/how-to-complete-forms-on-website.md)
- [How do I view and submit permits?](https://kb.snagr.co.uk/en/forms/submit-forms/permits-dashboard.md)
- [Can I track changes of a form?](https://kb.snagr.co.uk/en/forms/submit-forms/can-i-track-changes-of-a-form.md)
- [Can I have a summary of the form workflow history?](https://kb.snagr.co.uk/en/forms/submit-forms/can-i-have-a-summary-of-the-form-workflow-history.md)
- [How do I send notifications regarding a form?](https://kb.snagr.co.uk/en/forms/submit-forms/how-do-i-send-notifications-regarding-a-form.md)
- [How can I be notified of forms updates?](https://kb.snagr.co.uk/en/forms/submit-forms/how-can-i-be-notified-of-forms-updates.md)
- [How can I add a photo from the photo gallery in an inspection form?](https://kb.snagr.co.uk/en/forms/submit-forms/how-can-i-add-a-photo-from-the-photo-gallery-in-an-inspection-form.md)
- [How to "Closed (Failed)" related forms?](https://kb.snagr.co.uk/en/forms/submit-forms/how-to-closed-failed-related-forms.md)

### Find and Edit Forms

- [How can I search for forms?](https://kb.snagr.co.uk/en/forms/find-and-edit-forms/how-can-i-search-for-forms.md)
- [How do I see form notifications?](https://kb.snagr.co.uk/en/forms/find-and-edit-forms/how-do-i-see-form-notifications.md)
- [How can I delete Inspection Forms?](https://kb.snagr.co.uk/en/forms/find-and-edit-forms/can-i-delete-form.md)
- [Can I search inspection forms by its content?](https://kb.snagr.co.uk/en/forms/find-and-edit-forms/can-i-search-inspection-forms-by-the-hotspot-value.md)
- [How do I get an overview of all Inspection Forms?](https://kb.snagr.co.uk/en/forms/find-and-edit-forms/inspection-dashboard.md)
- [Can I change the location/discipline of an inspection form?](https://kb.snagr.co.uk/en/forms/find-and-edit-forms/can-i-change-location-of-an-inspection-form.md)
- [How to scan and fill the QRCode image / QRCode text field?](https://kb.snagr.co.uk/en/forms/find-and-edit-forms/how-to-scan-and-fill-the-qrcode-image-qrcode-text-field.md)

### Export Forms

- [Can I export forms in PDF?](https://kb.snagr.co.uk/en/forms/export-forms/can-i-export-forms-in-pdf.md)
- [How do I export form PDF if there are issues and documents attached to it?](https://kb.snagr.co.uk/en/forms/export-forms/how-do-i-export-form-pdf-if-there-are-issues-and-documents-attached-to-it.md)
- [Can I extract a list of forms that are created on SnagR?](https://kb.snagr.co.uk/en/forms/export-forms/can-i-extract-a-list-of-forms-that-are-created-on-snagr.md)
- [How to export form content into Excel?](https://kb.snagr.co.uk/en/forms/export-forms/how-to-export-excel-from-template.md)
- [[Export Form Content to Excel] How to setup template?](https://kb.snagr.co.uk/en/forms/export-forms/how-to-design-the-dms-export-template.md)

### Link Issues and Documents to Forms

- [How can I link issues to a form?](https://kb.snagr.co.uk/en/forms/link-issues-and-documents-to-forms/how-can-i-link-issues-to-a-form.md)
- [How can I unlink issues from a form?](https://kb.snagr.co.uk/en/forms/link-issues-and-documents-to-forms/how-can-i-unlink-issues-from-a-form.md)
- [How to upload documents to link to forms? (New upgrade)](https://kb.snagr.co.uk/en/forms/link-issues-and-documents-to-forms/how-to-upload-documents-to-link-to-forms-new-upgrade.md)
- [How to mark the document as "Not in Use"? (New Upgrade)](https://kb.snagr.co.uk/en/forms/link-issues-and-documents-to-forms/how-to-mark-the-document-as-not-in-use-new-upgrade.md)
- [How can I link documents to a form? (Older version)](https://kb.snagr.co.uk/en/forms/link-issues-and-documents-to-forms/how-can-i-link-documents-to-a-form.md)
- [How can I unlink documents from a form? (Older version)](https://kb.snagr.co.uk/en/forms/link-issues-and-documents-to-forms/how-can-i-unlink-documents-from-a-form.md)

## Documents

### Upload Document

- [How to create a folder?](https://kb.snagr.co.uk/en/documents/upload-document/how-to-create-a-folder.md)
- [How to upload documents to the Project Document Repository?](https://kb.snagr.co.uk/en/documents/upload-document/how-to-upload-documents.md)
- [What is bundle?](https://kb.snagr.co.uk/en/documents/upload-document/what-is-bundle.md)
- [Is there version control in SnagR documents?](https://kb.snagr.co.uk/en/documents/upload-document/is-there-version-control-in-snagr-documents.md)

### Download Documents

- [How to download files?](https://kb.snagr.co.uk/en/documents/download-documents/how-to-download-files.md)

### Manage Documents

- [How to link documents to locations?](https://kb.snagr.co.uk/en/documents/manage-documents/how-to-link-documents-to-locations.md)
- [Who has access to document repository?](https://kb.snagr.co.uk/en/documents/manage-documents/who-has-access-to-document-repository.md)
- [How to delete a folder?](https://kb.snagr.co.uk/en/documents/manage-documents/how-to-delete-a-folder.md)
- [How to delete a file?](https://kb.snagr.co.uk/en/documents/manage-documents/how-to-delete-a-file.md)
- [How to move a file from one folder to another?](https://kb.snagr.co.uk/en/documents/manage-documents/how-to-move-a-file-from-one-folder-to-another.md)
- [How to find documents by locations?](https://kb.snagr.co.uk/en/documents/manage-documents/how-to-find-documents-by-locations.md)

## Set up project

### Drawings - Project Level

- [How to create drawing sets / folders?](https://kb.snagr.co.uk/en/set-up-project/drawings-project-level/how-to-group-drawings.md)
- [How to edit drawing set?](https://kb.snagr.co.uk/en/set-up-project/drawings-project-level/how-to-edit-drawing-set.md)
- [How to prepare and upload drawings?](https://kb.snagr.co.uk/en/set-up-project/drawings-project-level/how-to-upload-drawings.md)
- [How to edit drawings?](https://kb.snagr.co.uk/en/set-up-project/drawings-project-level/how-to-edit-existing-drawing.md)
- [What is Drawing Region and how to set it up?](https://kb.snagr.co.uk/en/set-up-project/drawings-project-level/how-to-set-up-the-drawing-regions.md)
- [What is the quickest way to set up repetitive units?](https://kb.snagr.co.uk/en/set-up-project/drawings-project-level/what-is-the-quickest-way-to-set-up-repetitive-units.md)
- [How to link drawings together (manually)?](https://kb.snagr.co.uk/en/set-up-project/drawings-project-level/how-to-link-drawings-together-manually.md)
- [How to link drawings together (automatically)?](https://kb.snagr.co.uk/en/set-up-project/drawings-project-level/how-to-link-drawings-together-automatically.md)

### Locations - Project Level

- [How to set up locations on drawings?](https://kb.snagr.co.uk/en/set-up-project/locations-project-level/how-to-set-up-locations-on-drawings.md)
- [How to move / edit / delete a location pin?](https://kb.snagr.co.uk/en/set-up-project/locations-project-level/move-edit-delete-a-location-pin.md)
- [How to generate QR codes for locations?](https://kb.snagr.co.uk/en/set-up-project/locations-project-level/create-barcode-for-location.md)

### Accounts and Permissions - Project Level

- [How to add users to project?](https://kb.snagr.co.uk/en/set-up-project/accounts-and-permissions-project-level/how-to-add-users-to-project.md)
- [How to add contractors to project?](https://kb.snagr.co.uk/en/set-up-project/accounts-and-permissions-project-level/how-to-add-contractors-to-project.md)
- [How to edit users and contractors?](https://kb.snagr.co.uk/en/set-up-project/accounts-and-permissions-project-level/how-to-edit-users-and-contractors.md)
- [How to set permissions? (Issues)](https://kb.snagr.co.uk/en/set-up-project/accounts-and-permissions-project-level/how-to-set-permissions-issues.md)
- [How to set permissions? (Forms)](https://kb.snagr.co.uk/en/set-up-project/accounts-and-permissions-project-level/how-to-set-permissions-forms.md)
- [How to set permissions for KPI dashboards?](https://kb.snagr.co.uk/en/set-up-project/accounts-and-permissions-project-level/how-to-set-permission-for-kpi-dashboard.md)
- [How to set permissions for custom reports?](https://kb.snagr.co.uk/en/set-up-project/accounts-and-permissions-project-level/how-to-set-permission-for-custom-reports.md)
- [How to send password reminders?](https://kb.snagr.co.uk/en/set-up-project/accounts-and-permissions-project-level/how-to-send-password-reminders.md)
- [How to batch update user(s) permissions?](https://kb.snagr.co.uk/en/set-up-project/accounts-and-permissions-project-level/how-to-batch-update-user-permissions.md)
- [How to batch edit User(s) Role / Enabled?](https://kb.snagr.co.uk/en/set-up-project/accounts-and-permissions-project-level/how-to-batch-edit-user-s-role-enabled.md)
- [How to reset Two-Factor Authentication key?](https://kb.snagr.co.uk/en/set-up-project/accounts-and-permissions-project-level/reset2fa.md)

### Notifications - Project Level

- [How to set up issues notifications for all users?](https://kb.snagr.co.uk/en/set-up-project/notifications-project-level/how-to-set-up-issues-notifications-for-all-users.md)
- [How to set up forms notifications for all users?](https://kb.snagr.co.uk/en/set-up-project/notifications-project-level/how-to-set-up-forms-notifications-for-all-users.md)
- [How to manage subscriptions?](https://kb.snagr.co.uk/en/set-up-project/notifications-project-level/how-to-manage-subscriptions.md)

### Standard Issue List - Project Level

- [I can't see the issue list when I add issues. What is wrong?](https://kb.snagr.co.uk/en/set-up-project/standard-issue-list-project-level/how-to-enable-specific-issue-categories-for-a-project.md)
- [Can the contractor be automatically selected when a specific issue type is selected?](https://kb.snagr.co.uk/en/set-up-project/standard-issue-list-project-level/linkup-issue-contractor.md)

### General Settings

- [Edit Project Settings (at Project Level)](https://kb.snagr.co.uk/en/set-up-project/general-settings/how-to-edit-the-project-settings.md)
- [Edit Default Language or Logo (at Company Level)](https://kb.snagr.co.uk/en/set-up-project/general-settings/edit-default-language-or-logo.md)
- [Password complexity set up (at Company level)](https://kb.snagr.co.uk/en/set-up-project/general-settings/passwordcomplexity.md)
- [Edit / View Projects (at Company Level)](https://kb.snagr.co.uk/en/set-up-project/general-settings/edit-view-projects.md)
- [Edit Priorities and Due Days (at Company Level)](https://kb.snagr.co.uk/en/set-up-project/general-settings/can-i-edit-the-priorities-and-due-day.md)
- [Regions / Divisions / Programs (at Company Level)](https://kb.snagr.co.uk/en/set-up-project/general-settings/regions-divisions-programs.md)
- [Terminology (at Company Level)](https://kb.snagr.co.uk/en/set-up-project/general-settings/terminology.md)

### New Projects - Company Level

- [How do I create a new project?](https://kb.snagr.co.uk/en/set-up-project/new-projects-company-level/how-do-i-create-a-new-project.md)
- [How do I clone project?](https://kb.snagr.co.uk/en/set-up-project/new-projects-company-level/how-do-i-clone-project.md)

### Standard Issue List - Company Level

- [How to design the issue list?](https://kb.snagr.co.uk/en/set-up-project/standard-issue-list-company-level/how-to-design-the-issue-list.md)
- [How to import issue list?](https://kb.snagr.co.uk/en/set-up-project/standard-issue-list-company-level/how-to-import-issue-list.md)
- [How to add single items to issue list?](https://kb.snagr.co.uk/en/set-up-project/standard-issue-list-company-level/how-to-add-single-items-to-issue-list.md)
- [How to edit items on standard issue list?](https://kb.snagr.co.uk/en/set-up-project/standard-issue-list-company-level/how-to-edit-items-on-standard-issue-list.md)
- [How can I enable auto-close for photo diaries?](https://kb.snagr.co.uk/en/set-up-project/standard-issue-list-company-level/how-can-i-set-up-auto-close-for-photo-diaries.md)

### Forms - Company Level

- [How do I create an inspection form template and build in business logic?](https://kb.snagr.co.uk/en/set-up-project/forms-company-level/how-to-design-inspections-in-snagr.md)
- [How can I edit an inspection template?](https://kb.snagr.co.uk/en/set-up-project/forms-company-level/how-to-edit-the-inspection-template.md)
- [How do I set up a digital form?](https://kb.snagr.co.uk/en/set-up-project/forms-company-level/how-do-i-digitalise-a-form.md)
- [How to edit form details?](https://kb.snagr.co.uk/en/set-up-project/forms-company-level/how-to-edit-form-details.md)
- [Can I edit / replace form page image?](https://kb.snagr.co.uk/en/set-up-project/forms-company-level/can-i-edit-replace-inspection-form.md)
- [How to create a custom list?](https://kb.snagr.co.uk/en/set-up-project/forms-company-level/how-to-create-custom-list.md)
- [How to edit custom list?](https://kb.snagr.co.uk/en/set-up-project/forms-company-level/how-to-edit-the-custom-list.md)
- [How to create a Hierarchical List?](https://kb.snagr.co.uk/en/set-up-project/forms-company-level/how-to-create-a-hierarchical-list.md)
- [Import/Export Inspection Form Templates](https://kb.snagr.co.uk/en/set-up-project/forms-company-level/import-export-inspection-form-templates.md)
- [How can I remove a form template from an inspection template?](https://kb.snagr.co.uk/en/set-up-project/forms-company-level/how-can-i-remove-a-form-from-the-inspection-template.md)
- [Can I remove the inspection template at company level?](https://kb.snagr.co.uk/en/set-up-project/forms-company-level/how-can-i-remove-the-inspection-from-the-company.md)
- [How to set up the QR Code image field?](https://kb.snagr.co.uk/en/set-up-project/forms-company-level/how-to-set-up-the-qr-code-image.md)

### Accounts and Permissions - Company Level

- [Manage User at Company Level](https://kb.snagr.co.uk/en/set-up-project/accounts-and-permissions-company-level/add-user-at-the-company-level.md)
- [Manage Contractors at Company Level](https://kb.snagr.co.uk/en/set-up-project/accounts-and-permissions-company-level/add-contractors-at-the-company-level.md)

### Checklists and Scheduling - Company Level

- [Create Project Checklist](https://kb.snagr.co.uk/en/set-up-project/checklists-and-scheduling-company-level/project-checklists.md)
- [Import Project Checklists (at Project level)](https://kb.snagr.co.uk/en/set-up-project/checklists-and-scheduling-company-level/project-checklists-2.md)
- [Create Construction Stages](https://kb.snagr.co.uk/en/set-up-project/checklists-and-scheduling-company-level/construction-stages.md)
- [Import Construction Stages Schedules to track progress (at Project Level)](https://kb.snagr.co.uk/en/set-up-project/checklists-and-scheduling-company-level/construction-stages-2.md)

### Permits - Company Level

- [Add Permit Inspection](https://kb.snagr.co.uk/en/set-up-project/permits-company-level/add-permit-inspection.md)
- [Add Permit Form Pages](https://kb.snagr.co.uk/en/set-up-project/permits-company-level/add-permit.md)
- [View/Edit/Delete Permit Inspection](https://kb.snagr.co.uk/en/set-up-project/permits-company-level/view-edit-delete-permit-inspection.md)

## Reporting

### Standard PDF Report

- [Standard PDF Report](https://kb.snagr.co.uk/en/reporting/standard-pdf-report/index.md)

### Analytics

- [How do I view a custom KPI dashboard?](https://kb.snagr.co.uk/en/reporting/analytics/how-do-i-see-custom-dashboard.md)

### Custom PDF Report

- [How do I generate a custom report?](https://kb.snagr.co.uk/en/reporting/custom-pdf-report/how-do-i-generate-a-custom-report.md)

## FAQ

### Get Ready On Mobile

- [How do I download a project on mobile app?](https://kb.snagr.co.uk/en/faq/get-ready-on-mobile/how-do-i-download-a-project.md)
- [How can I go from one drawing to another?](https://kb.snagr.co.uk/en/faq/get-ready-on-mobile/how-can-i-go-from-one-drawing-to-another.md)
- [Overview of all icons/buttons in mobile app](https://kb.snagr.co.uk/en/faq/get-ready-on-mobile/icons-or-buttons-on-the-device.md)
- [What is synchronise and why should I do it?](https://kb.snagr.co.uk/en/faq/get-ready-on-mobile/what-does-synchronise-mean.md)
- [Can I set up auto sync?](https://kb.snagr.co.uk/en/faq/get-ready-on-mobile/can-i-set-up-auto-sync.md)
- [How to enable location data on the mobile device?](https://kb.snagr.co.uk/en/faq/get-ready-on-mobile/how-to-enable-location-data-on-the-mobile-device.md)

### Troubleshooting on Mobile

- [I can login on website, but I can't on mobile app. What is wrong?](https://kb.snagr.co.uk/en/faq/troubleshooting-on-mobile/common-issues-in-project-download.md)
- [The app has been "Checking Credentials" for a long time. What is wrong?](https://kb.snagr.co.uk/en/faq/troubleshooting-on-mobile/the-app-has-been-checking-credentials-for-a-long-time-and-does-not-allow-me-to-download-project-on-mobile-app.md)
- [Remove and re-add project](https://kb.snagr.co.uk/en/faq/troubleshooting-on-mobile/remove-and-re-add-project.md)
- [I can't sync on mobile app. What should I do?](https://kb.snagr.co.uk/en/faq/troubleshooting-on-mobile/i-can-t-sync-on-mobile-app-what-should-i-do.md)

### General

- [How do I change password?](https://kb.snagr.co.uk/en/faq/general/how-do-i-change-password.md)
- [What is issue mode? What is inspection mode?](https://kb.snagr.co.uk/en/faq/general/what-is-issue-mode-and-form-mode.md)
- [What OS version does SnagR support?](https://kb.snagr.co.uk/en/faq/general/what-os-version-does-snagr-support.md)
- [What is Project Activity Log?](https://kb.snagr.co.uk/en/faq/general/what-is-email-log.md)
- [How can I contact SnagR?](https://kb.snagr.co.uk/en/faq/general/how-can-i-contact-snagr.md)
- [What if I forgot my account password?](https://kb.snagr.co.uk/en/faq/general/what-if-i-forgot-my-account-password.md)
- [How can users activate Two-Factor Authentication?](https://kb.snagr.co.uk/en/faq/general/2fa.md)
- [Login with Two-Factor Authentication](https://kb.snagr.co.uk/en/faq/general/loginwith2fa.md)

### Troubelshooting for Admins

- [I can't add a user. I don't see him/her on the project, but the system says email already exists. What is wrong?](https://kb.snagr.co.uk/en/faq/troubelshooting-for-admins/i-can-t-add-a-user-i-don-t-see-him-her-on-the-project-but-the-system-says-email-already-exists-what-is-wrong.md)
- [I can't see the Inspection Template on the project. What is wrong?](https://kb.snagr.co.uk/en/faq/troubelshooting-for-admins/how-to-enable-form-templates-for-a-project.md)

### Locations

- [Location Ready for Inspection](https://kb.snagr.co.uk/en/faq/locations/location-ready-for-inspection.md)
- [Location Sign-off](https://kb.snagr.co.uk/en/faq/locations/location-sign-off.md)
- [Room / Area Signoff](https://kb.snagr.co.uk/en/faq/locations/room-area-signoff.md)

## New Features

### Release Notes

- [Release Notes - v4.1.11845 (28-Nov-2019)](https://kb.snagr.co.uk/en/new-features/release-notes/latest-release-notes-v4-1-11845.md)
- [Release Notes - Web v4.1.0.11913 (13-Jan-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/latest-release-notes-v41011913-13-jan-2020.md)
- [Release Notes - Mobile (iOS & Android) v4.145.9 (23-Jan-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/latest-release-notes-mobile-app-v41459-23-jan-2020.md)
- [Release Notes - v4.1.11930 (29-Jan-2019)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-v4111930-29-jan-2019.md)
- [Release Notes - Mobile (iOS & Android) v4.146.1 (29-Jan-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-mobile-ios-android-v4-146-1-29-jan-2020.md)
- [Release Notes - Hotfix Android v4.146.2 (13-March-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hotfix-android-v41462-13-march-2020.md)
- [Release Notes - Hotfix iOS v4.146.3 (18-March-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hotfix-ios-v41463-18-march-2020.md)
- [Release Notes - Hotfix iOS v4.146.5 (19-March-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hotfix-ios-v41465-19-march-2020.md)
- [Release Notes - iOS v4.147.2 (20-April-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-ios-v41472-20-april-2020.md)
- [Release Notes - Hot fix - iOS v4.148.0 (30-April-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-ios-v41480-30-april-2020.md)
- [Release Notes - Hot fix - iOS v4.148.3 (12-May-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-ios-v41483-12-may-2020.md)
- [Release Notes - Hot fix iOS v4.148.6 (29-May-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hot-fix-ios-v41486-29-may-2020.md)
- [Release Notes - Android v4.148.6 (29-May-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-android-v41486-29-may-2020.md)
- [Release Notes - Hot fix Android v4.148.9 (07-June-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-android-v41489-07-june-2020.md)
- [Release Notes - Hot fix Android v4.149.0 (10-June-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hot-fix-android-v41490-10-june-2020.md)
- [Release Notes - Hot fix Android v4.148.9 (07-June-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hot-fix-android-v41489-07-june-2020.md)
- [Release Notes - Hot fix iOS v4.149.3 (18-June-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hot-fix-ios-v41493-18-june-2020.md)
- [Release Notes - Hot fix Android v4.149.6 (16-July-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hot-fix-android-v41496-16-july-2020.md)
- [Release Notes - iOS v4.149.7 & Android v4.149.8 (18-Sept-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-ios-v41497-18-sept-2020.md)
- [Release Notes - Hotfix iOS / Android v4.150.6 (23-Sept-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hotfix-ios-android-v41506-23-sept-2020.md)
- [Release Notes - Hotfix iOS / Android v4.151.0 (25-Sept-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hotfix-ios-android-v41510-25-sept-2020.md)
- [Release Notes - Hotfix iOS / Android v4.151.2 (-6-Oct-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hotfix-ios-android-v41512-6-oct-2020.md)
- [Release Notes - Hotfix iOS v4.151.5 / Android v4.151.4 (9-Oct-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hotfix-ios-android-v41515-9-oct-2020.md)
- [Release Notes - v4.151.7 (29-Oct-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-v41517-29-oct-2020.md)
- [Release Notes - Hotfix iOS v4.152.2 (5-Nov-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hotfix-ios-v41522-5-nov-2020.md)
- [Release Notes - Hotfix iOS v4.152.5 (3-Dec-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hotfix-ios-v41525-3-dec-2020.md)
- [Release Notes - Hotfix iOS v4.152.6 (9-Dec-2020)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hotfix-ios-v41526-9-dec-2020.md)
- [Release Notes - Hotfix iOS v4.152.7 / Android v4.152.9 (21-Jan-2021)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hotfix-ios-v41527-android-v41529-21-jan-2021.md)
- [Release Notes - Hotfix iOS/Android v4.153.1 (03-May-2021)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hotfix-iosandroid-v41531-03-may-2021.md)
- [Release Notes - Hotfix iOS/Android v4.153.6 (12-May-2021)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hotfix-iosandroid-v41536-12-may-2021.md)
- [Release Notes - Hotfix iOS/Android v4.153.7 (28-May-2021)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hotfix-iosandroid-v41537-28-may-2021.md)
- [Release Notes - Hotfix iOS v4.154.0 (07-June-2021)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hotfix-ios-v41540-07-june-2021.md)
- [Release Notes - Hotfix Android v4.154.3 (06-August-2021)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hotfix-android-v41543-06-august-2021.md)
- [Release Notes - Hotfix Android v4.154.4 (24-August-2021)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hotfix-android-v41544-24-august-2021.md)
- [Release Notes - Hotfix Android v4.154.5 (27-August-2021)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hotfix-android-v41545-27-august-2021.md)
- [Release Notes - Hotfix iOS v4.154.9 (19-Oct-2021)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hotfix-ios-v41549-19-oct-2021.md)
- [Release Notes - Hotfix iOS v4.155.2 / Android v4.155.4 (17-Nov-2021)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-hotfix-ios-v41552-android-v41554-17-nov-2021.md)
- [Release Notes - Android v4.160.5 (04-Feb-2022)](https://kb.snagr.co.uk/en/new-features/release-notes/release-notes-android-v41605-04-feb-2022.md)

### 2FA

- [Enable Two-Factor Authentication (at Company level)](https://kb.snagr.co.uk/en/new-features/2fa/enable2fa.md)

### Document repository (Upgrade)

- [Document repository (Upgrade)](https://kb.snagr.co.uk/en/new-features/document-repository-upgrade/index.md)

### Others

- [Others](https://kb.snagr.co.uk/en/new-features/others/index.md)

## Success stories

### Quality

- [Defect Management](https://kb.snagr.co.uk/en/success-stories/quality/defect-management.md)
- [Handover to Purchasers](https://kb.snagr.co.uk/en/success-stories/quality/handover-process-with-purchaser.md)
- [Request for Inspections](https://kb.snagr.co.uk/en/success-stories/quality/request-for-inspections.md)
- [Non Conformance Report](https://kb.snagr.co.uk/en/success-stories/quality/non-conformance-report.md)

### Safety

- [Safety Inspection](https://kb.snagr.co.uk/en/success-stories/safety/safety-inspection.md)
- [Permit to Work](https://kb.snagr.co.uk/en/success-stories/safety/permit-to-work.md)

### Site Operations

- [Site Diary](https://kb.snagr.co.uk/en/success-stories/site-operations/daily-site-walk.md)
- [Photo Diary](https://kb.snagr.co.uk/en/success-stories/site-operations/photo-diary.md)

## SnagR Home

### Owner

#### Appointment

- [How to the SnagR Home user request an appointment?](https://kb.snagr.co.uk/en/snagr-home/owner/appointment/how-to-the-snagr-home-user-request-an-appointment.md)
- [How to the SnagR Home user cancel a requested appointment?](https://kb.snagr.co.uk/en/snagr-home/owner/appointment/how-to-the-snagr-home-user-cancel-a-requested-appointment.md)

### Staff

#### Appointment

- [How to create an appointment for the Owner?](https://kb.snagr.co.uk/en/snagr-home/staff/appointment/how-to-create-an-appointment-for-the-owner.md)
- [How to withdraw an appointment?](https://kb.snagr.co.uk/en/snagr-home/staff/appointment/how-to-withdraw-an-appointment.md)
- [How to confirm appointment?](https://kb.snagr.co.uk/en/snagr-home/staff/appointment/how-to-confirm-appointment.md)

### SnagR Home Admin

- [How to update the user's profile?](https://kb.snagr.co.uk/en/snagr-home/snagr-home-admin/how-to-update-the-users-profile.md)
- [How to edit user's detail?](https://kb.snagr.co.uk/en/snagr-home/snagr-home-admin/how-to-edit-users-detail.md)
- [How to generate the Welcome Pack(s)?](https://kb.snagr.co.uk/en/snagr-home/snagr-home-admin/how-to-generate-the-welcome-packs.md)

#### Appointment

- [To batch assign the appointment?](https://kb.snagr.co.uk/en/snagr-home/snagr-home-admin/appointment/to-batch-assign-the-appointment.md)

> The links below point to documentation indexes. Follow each `/_llms/` index recursively until you reach documentation pages.

## Indexes

- [Dutch (173 pages)](https://kb.snagr.co.uk/_llms/nl.md): Documentation for Dutch.
- [German (155 pages)](https://kb.snagr.co.uk/_llms/de.md): Documentation for German.
- [Italian (150 pages)](https://kb.snagr.co.uk/_llms/it.md): Documentation for Italian.
- [Traditional Chinese (161 pages)](https://kb.snagr.co.uk/_llms/zh-hant.md): Documentation for Traditional Chinese.
- [Chinese (98 pages)](https://kb.snagr.co.uk/_llms/cn.md): Documentation for Chinese.