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After an issue is created, different parties may be involved to fix, sign off and close out issues. It is important these different parties are involved completing the full circle of the issue rectification process. if icons mobile 1564515 Device
When you attempt to close issues, you have the option to: Quick close: change defect status / pin colour directly Close and comment: change defect status / pin colour with photo attachments or comments sparkles It is best practice to update issues with photos so that it provides evidence and support to the record. Issue Mode Device.019 Issue Mode Device.020 Issue Mode Device.021 Issue Mode Device.022 Or update issue status Issue Mode Device.001 Issue Mode Device.002 Issue Mode Device.003 if ic tv 48px 352186 Website Unknown Man Emoji Who can update issues? Apart from Read Only users, all users and contractors on SnagR are able to update issue records. How to update issues on website? You can update issues at Issue Dashboard or Plan Viewer. Issue Dashboard Simply drag and drop the issue to the desired column. Website Issue Mode.016 Website Issue Mode.017 Plan Viewer Simply click Close to update status. Website Issue Mode.018 Note depending on your permission, you will see the term <Fix> <Sign Off> <Close> correspondingly.